# Understand your customers, not just their ratings

> Collect customer feedback with Formbear: beautiful NPS, CSAT, and open-ended surveys, hosted in the EU. Higher response rates, instant summaries, unlimited responses for free.

Ask why, and read the pattern without a spreadsheet.

- **Ask beyond the score.** Pair rating scales with open questions to learn the reasons behind every number.
- **Higher response rates.** Beautiful, fast forms that work on any device get more customers to the end.
- **See the whole picture.** A results summary aggregates every response so trends surface without a spreadsheet.

## Every survey type in one place

Run NPS, CSAT, CES, or free-form feedback with the field types you need, all on a single canvas. Split longer studies across pages, mark the questions that matter as required, and preview exactly what respondents will see before you share a link.

## Privacy your customers can trust

Responses are encrypted and hosted in the EU, so you can ask for candid feedback without compliance worry. Set a retention window per form and export or delete responses whenever you like, so you only keep the feedback you still need.

**Start collecting feedback.** Free forever, with no response caps.

[Get started for free](https://formbear.app/signup). [See it in action](https://formbear.app/f/Mn7Fptxr).

All solutions: https://formbear.app/index.md